State Farm® Insurance Agent Walter Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charles Smith
June 11, 2025
"What a great company, and what great people! Had an accident which was completely my fault. Within the hour State Farm had arranged a shop which is repairing my vehicle even as we speak. Also arranged a loaner car for me. Was very concerned State Farm would cancel my insurance policy. Multiple people assured me that that would not happen, and I was thanked for having a great driving record. They insisted I was a great customer and State Farm was fortunate to have me as a customer. Everyone was so professional, kind and courteous. I would never,ever, consider doing business with any other insurance! I thank everyone I spoke with for such excellent customer service!!!!"
"Charles, thank you so very much for your kind words about State Farm and our office. We appreciate your business and work hard to earn it. Thank you for taking the time to leave us this review and please don't hesitate to call on us for any concerns or questions. Thanks again!"
Heidi Fugate
June 9, 2025
"We have been with StateFarm for over 15 years and always been satisfied. Kim is my go-to girl! She's always on top of our policies and keeping us informed. She's the only person I speak with every single time I call. Courteous, Friendly, Professional....all of the above. Best of all, they answer the phones!!!! You don't get that kind of service from insurance companies anymore."
"Hi Heidi, thanks so much for this amazing review! Kim is an awesome asset to our team. We appreciate the opportunity to earn your business each and every day. Please don't hesitate to reach out to us when the need arises. Thanks again!"
Robert Myers
June 4, 2025
"I have reestablish my old insurance connection and the rates/service are fabulous."
"Thanks Robert and welcome back! We truly appreciate that you took the time to leave us a review. Please don't hesitate to reach out with any questions or concerns in the future."
George Burton
May 30, 2025
"Everything was handled quickly and professionally. The agent I spoke with (Jallah) answered all my questions and saved me money on my Homeowners Insurance. Thank you for the prompt service. I look forward to dealing with State Farm in the future."
"George, thanks so much for this awesome review. Jallah is an amazing member of the team! We know you have many options so thank you for choosing us. Please don't hesitate to reach out to us should the need arise."
Lisa DuBose
May 1, 2025
"The customer service is superb. Day was so very helpful with any questions I had"
"Lisa, we appreciate you leaving us this awesome review! We're so glad that we were able to answer all of your questions. Day is a great asset to our office. Thank you for your business!"
Terrence Tech
April 18, 2025
"Ms Cayson is amazing. She's knowledgeable, attentive, and always willing to help. Thank you so much."
"Terrence, we appreciate your business and that you took the time to leave us this great review! Please don't hesitate to call on us whenever the need arises."
Maurice Conway
April 17, 2025
"Great experience with Miriam and Day setting up my Drive Safe and Save. I strongly recommend Walter Jones for all of your insurance needs, he helped me switch from Nationwide and gave me a better rate."
"Thanks for taking the time to review my office! I sincerely appreciate your business. Please call on us whenever you have questions about your insurance and financial serviced needs. Thanks again!"
Ross Kappelman
April 15, 2025
"Excellent follow up and nice cost savings.👍"
"Thanks, Ross, for taking the time to leave us such an awesome review. We appreciate your feedback! Please let us know if you have any future questions or concerns. We'd be happy to assist you. Thanks again!"
Tikissa Jenkins
April 8, 2025
"Excellent customer service"
"Tikissa, thank you for taking the time to leave us this excellent review! We appreciate your business. Please don't hesitate to call on us when the need arises. Thanks again!"
BOBBIE KOBLE
March 31, 2025
"Day was great, helped me fix my phone and submit my claim documents. Mr. Jones is very personable and I strongly recommend as an agent for your insurance needs. Kim has taken great care of me for all of these years."
"Thanks for taking the time to leave us this awesome review! Day is a great asset to the team. Please don't hesitate to call on us for all of your insurance and financial service's needs. Thanks again!"
Sherece Glover
March 19, 2025
"Professional & friendly"
"Thank you for taking the time to leave us a review. We appreciate your business! Please don't hesitate to call on us whenever a need arises for you insurance and financial service's needs. "
Daniel Heady
February 5, 2025
"They were key in the home buying process"
"Thanks Daniel! We're so glad that we could be a part of your home buying process! Please call on us for all of your insurance and financial service's needs. We appreciate your business!"
Teonta Allen
February 4, 2025
"Very informative with the information given. Explained in detail how I could save more money on my insurance. Mr. Hopkins described in detail my options for combining home and auto insurance"
"Thank you Teonta! We appreciate you and your business! Please continue to call on us for all of your insurance needs. We are here for you! Thanks again. "
Wendy x
January 30, 2025
"Day was very patient with me and very knowledgeable! I had a lot of questions and she was very helpful! So professional!"
"Thanks, Wendy, for this awesome review! We appreciate you taking the time to give us your feedback. Day is an awesome asset to the team. Thanks again!"
Taja Johnson
January 29, 2025
"I would highly recommend Anthony Hopkins an insurance agent with State Farm . He was very knowledgeable, helpful. He also educated me on several different aspects about insurance such as car insurance, life insurance , Roth IRA as well. .I also appreciated how he work in timely fashion ,also making sure all of my questions was answered. Overall I had a great experience with Mr.Hopkins would do business with home in the near future."
"Taja, thank you for taking the time to leave our office this excellent review! Anthony is an awesome asset to our agency. Please continue to call on us for all of your insurance and financial service's needs."
Antoine Jacobs
January 29, 2025
"Great Experience. Top notch service"
"Thank you, Antoine! We know you have a lot of options, so we appreciate your business and that you took the time to leave us a review. Please call us if you have any questions!"
Arteisia Marshall
January 29, 2025
"Excellent service and great prices to match ! Thanks guys ! I’ll be recommending you guys to my son and my mother ."
"Arteisia, thank you for your business! We appreciate you and would love to assist your family and friends too. Thanks for taking the time to leave us this awesome review!"
Hollie Booker
January 29, 2025
"Anthony was great with getting my Quote!"
"Thanks, Hollie, for taking the time to let us know that you had a great experience with our office! We agree, Anthony is awesome. Please call on us for all of your insurance and financial service's needs."
nailah edwards
January 29, 2025
"The best sales agent ever.... i would recommend him to everyone... Great to talk with..... Very helpful"
"Nailah, thanks for taking the time to leave us this great review! We appreciate your business. Please call us whenever the need arises."
Yggy is not a bot
January 24, 2025
"Davetta was a very helpful person when I went to consult Davetta for something. I had no issues with the consultation process and I had a pleasant experience. I can tell that Davetta is a very wise and hardworking person. I recommend Davetta if you have any questions."
"Thank you for your business and for taking the time to leave us a review! Davetta is a great asset to our team. Thanks again for trusting us."
stacy hanley
January 24, 2025
"Kim Pike and Walter Jones’s team are amazing! They work hard to het their customers insured at the best rate possible."
"Stacy we appreciate your business and thank you for taking the time to leave us a review. Kim is amazing! Thank you for choosing us to handle your insurance and financial service's needs!"
William Perry
January 24, 2025
"Outstanding staff very personable! Walter is a great agent to choose for your insurance needs, check them out."
"Thank you William! We appreciate you choosing our agency to handle your insurance and financial service's needs. Please call us whenever the need arises. We look forward to helping you!"
Warren Taylor
January 23, 2025
"Great Place!!"
"Warren we appreciate your business! Thanks for taking the time to leave us a review."
Warren Taylor
January 23, 2025
"Great Place!!"
"Warren we appreciate your business! Thanks for taking the time to leave us a review."
Jamyria Graham
January 22, 2025
"Great Customer Service, Great Agents!"
"Thank you! We appreciate your business and that you took the time to leave us this amazing review."