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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jay Hollinshead

October 29, 2026

5  out of  5
rating by Jay Hollinshead
"My agent’s assistant or secretary was attentive, patient with me, helpful and endearing! Thank you!"
We responded:
"Jay, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Jean Turner

October 29, 2026

5  out of  5
rating by Jean Turner
"BEE HAS VERY GOOD CUSTOMER SERVICE EXPLAINED TO MY UNDERSTANDING"
We responded:
"Jean, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Parkville insurance team is always here and happy to help. "
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Shaneen

October 26, 2026

5  out of  5
rating by Shaneen
"Ms. Bee and Mr. Tre are hands down two of the best Insurance Agents I have had the pleasure of working with at State Farm. They are knowledgeable, informative, and answered all my questions with ease. In the end, I received the coverage I needed, and more. I will definitely recommend Ms. Bee and Mr. Tre (State Farm) to other potential clients. Keep up the great work!"
We responded:
"Shaneen, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Teresa Miller

October 25, 2026

5  out of  5
rating by Teresa Miller
"B is great. Very pleasant!!"
We responded:
"Teresa, thank you for the fantastic review! We’re always here to support you with your insurance needs in Parkville. "
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Ryan B

October 23, 2026

5  out of  5
rating by Ryan B
"I recently had a review of my policies. Bea called to set up a mutually good time, was prompt, knowledgeable, and courteous. She helped me determine the right insurances products for me. State Farm has always responded promptly and as expected with claims - never a hassle or a run around."
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4EverPaid J

October 22, 2026

5  out of  5
rating by 4EverPaid J
"We were assisted by Bee with the process of switching over car insurance. She made every step of the process clear and straightforward providing help with any questions we had. I was also able to save significantly with the deals provided. It was a very fast paced ordeal overall, very happy with how things were handled and my new services"
We responded:
"4EverPaid, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Parkville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Walter Jones and Team "
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Ruby Hurt

October 20, 2026

5  out of  5
rating by Ruby Hurt
"The service was great. Very polite and helpful."
We responded:
"Ruby, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Walter Jones’s Team—we are always here to help!"
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Toni Daniel

October 20, 2026

5  out of  5
rating by Toni Daniel
"Thank you so much for all of the assistance. Davetta is WONDERFUL!!! Her patience, professionalism and kindness made the process simple and easy to understand!!! Highly recommend!!"
We responded:
"Thank you so much for your wonderful feedback of us here at Walter Jones’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Walter Jones’s Insurance Team "
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Abere S. Alemu

October 17, 2026

5  out of  5
rating by Abere S. Alemu
"Thank you, Bee for you excellent customer service!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Randy Snow

October 16, 2026

5  out of  5
rating by Randy Snow
"Good morning State Farm, Mr. Jones and Staff I would like to share with you about the agent. Her name is DAY. This employee agent Day. Is a true professional, who knows her job knows her information maintain maintains excellence, communication consistent with structuring the policy for excellent coverage when the conversation first started I knew this agent knew her responsibility and had maintain success above and beyond a five star rating where this rating should definitely be ranked a 10 star review. Agent day has shown consistency performance knowledge maintain excellence in communication is success. I just wanted to share this feedback to the public. What a highly qualified employee that works for State Farm. Insurance company is truly a success story and maintaining her excellence of accomplishments. agent Day. Knows her job knows her information knows how to structure a policy making sure that the coverage is a success story and not a disaster agent day is an excellent employee. Thank you very much for what you have done for me on October 16, 2026 and our meeting started at 10 AM and we completed by 12:06 PM Over two hours and not at any time did I feel? Rushed or I was just a number once again agent day, thank you for what you did for me, Randy Snowden This is for State Farm insurance company, and the public when I look at the checklist and it says, which insurance did you get? Excellent insurance from State Farm thanks to agent day taking the time explaining the information explaining the availability options. This agent knows her job. She is a success story. Yes she is. Agent day is a 10 star review. She earned every star on the list plus more thank you agent Day."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Lindsay Ferguson

October 14, 2026

5  out of  5
rating by Lindsay Ferguson
"Bee was very helpful and thorough. She followed up with me regarding transferring my renter’s insurance to my new address, which was a great help because I had forgot. I will continue to give State Farm my business. Everyone on the team is phenomenal."
We responded:
"Lindsay, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Parkville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Walter Jones and Team "
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Heather Poole

October 13, 2026

5  out of  5
rating by Heather Poole
"I never leave reviews but I’m a first time home buyer and have no clue what I was doing for home insurance and Davetta was amazing! She explained everything, helped me reach out to my lenders and followed up with me over the weeks while I was figuring it all out. So happy I was able to work with her and buying a home is stressful and she really made this process of it all so easy ❤️"
We responded:
"Thank you so much for the 5-star rating, Heather! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Walter Jones "
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Reds Burke

October 12, 2026

4  out of  5
rating by Reds Burke
"Bee is very attentive and friendly. Makes for a positive experience"
We responded:
"Reds, thank you so much for the 4-star rating! We’re glad you had a positive experience with our team. If there’s anything we could do to make it a full 5 stars next time, we’d truly love to hear your thoughts.  Please feel free to give us a call or send us an email. - Walter Jones and Team "
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Kayla B

October 9, 2026

5  out of  5
rating by Kayla B
"Ms. Bee is great! She was great and personable I love everyone at this office. They are all so nice and quick to help you solve any problems :)! Thanks again Ms. Bee! :)"
We responded:
"Kayla, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Karen Brown

October 7, 2026

5  out of  5
rating by Karen Brown
"Pleasant, and productive meeting."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jovi B

October 6, 2026

5  out of  5
rating by Jovi B
"Bee was great with assisting me with information I needed. The whole office have great people who looks out for your best interests. I love when they call me for my birthday and a person actually told me happy birthday. Thank you all for being my neighbor.

We talk about the future and it’s great to know I have these options to work with for me and my family."
We responded:
"Jovi, thank you for the amazing review! Our Parkville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Walter Jones, your State Farm Agent "
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Greg Carpenter

October 5, 2026

5  out of  5
rating by Greg Carpenter
"We have had State Farm for 20 years and within the past 5 years, Walter Jones has taken over our policy. We have been more than pleased with their handling of our insurance needs and have them for everything including car, home and TT insurance. Just did our annual policy review with Bee at the office and everything was full explained in the unfortunate event we need to use it, it’s comforting we have them to help us through!"
We responded:
"Greg, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Parkville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Walter Jones and Team "
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Keith Morris

October 5, 2026

5  out of  5
rating by Keith Morris
"I would like to thank bee for the information she gave it was by informative and helpful for me. And my wife"
We responded:
"Hi Keith, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Walter Jones, Your State Farm Agent "
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Betty Chase

October 5, 2026

5  out of  5
rating by Betty Chase
"I talked to Bee, she was very informative. She did everything to help me with my policy. She was fantastic. Great attitude"
We responded:
"Betty, thank you for the fantastic review! We’re always here to support you with your insurance needs in Parkville. "
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Ruth Roberts

October 2, 2026

5  out of  5
rating by Ruth Roberts
"I had the friendly yet professional experience with kalail ( forgive me for the misspelling of your name) he made comfortable in choosing State Farm m for my home. Then when I met my actual agent Walter Jones I felt that much more I was in the right place. Walter was so personable and spent time getting to know and my needs. I’m even considering bundling my other insurance with him. So all that being said he’s the man to see

I spoke to Bee today 10/02/2026 who was very pleasant. Bee was professional and answered all of my questions accurately."
We responded:
"Thank you so much Ruth for taking the time to review our office. We sincerely appreciate your business and the awesome feedback. Please give us a call and we'll be sure to take care of bringing all of your business together. Thank you for the opportunity!"
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Nayonna Earl

October 1, 2026

5  out of  5
rating by Nayonna Earl
"I want to recognize Day for the exceptional customer service she provides at State Farm\. She always goes above and beyond when helping with my car insurance, identifying issues I might have missed and taking the time to find solutions\. Her kindness, patience, and empathy make me feel valued and cared for as a customer\. I truly enjoy working with Day, and she is the only agent I trust to handle my car insurance and any concerns that come up\. Her dedication deserves recognition—and a raise\! State Farm made an excellent decision by welcoming her into this branch’s family, and I hope she knows how much her hard work is appreciated\."
We responded:
"Nayonna, thank you for the amazing review! Our Parkville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Walter Jones, your State Farm Agent "
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lisa walker

September 29, 2026

5  out of  5
rating by lisa walker
"I've had State Farm Ins. for many years. The pricing has always been good. My agents and their staff at the branch office have always been very helpful, especially with past claims. Just today Bee was very helpful in providing me help and information on a mortgage insurance policy. She actually gave me a quote during my call. An option that I'm considering."
We responded:
"Thanks so much for the fantastic rating, lisa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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dwayne cannady

September 28, 2026

1  out of  5
rating by dwayne cannady
"Never Again!!"
We responded:
"Thanks so much Dwayne we appreciate your business! Cheri is a great asset to the team. Thanks for taking the time to share your thoughts!"
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Carmen Hackett

September 26, 2026

5  out of  5
rating by Carmen Hackett
"I appreciated my agent (Bee) going over all my coverages and explaining all of it to me with great patience."
We responded:
"Thanks Carmen for taking the time to leave us this awesome rating!"
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Uniquely Me

September 22, 2026

5  out of  5
rating by Uniquely Me
"Bee, Day and Kim always have the best customer service each time I call their location. I truly appreciate them for always keeping me informed about my policy."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "