Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Uniquely Me

Uniquely Me

September 22, 2026

5  out of  5
rating by Uniquely Me
"Bee, Day and Kim always have the best customer service each time I call their location. I truly appreciate them for always keeping me informed about my policy."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Bassama Kandja

Bassama Kandja

September 17, 2026

5  out of  5
rating by Bassama Kandja
"I had an exceptional experience reviewing my auto insurance policy with [Agent Bee with State Farm Insurance]. She walked me through every detail of my coverage, clearly explained my liability limits, and helped me adjust my deductibles to get better protection while actually saving me money. I highly recommend them to anyone looking for reliable coverage and top-tier service!"
We responded:
"Bassama, thank you for the amazing review! Our Parkville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Walter Jones, your State Farm Agent "
Profile photo of Cory Wright

Cory Wright

September 15, 2026

5  out of  5
rating by Cory Wright
"Great experience working with the team here! Bee was fantastic and very friendly. Don’t forget to review your coverage! Love the team here."
We responded:
"Cory, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Sedonia Tilley

Sedonia Tilley

September 14, 2026

5  out of  5
rating by Sedonia Tilley
"Very knowledgeable, patient and friendly"
Profile photo of Letitia Parker

Letitia Parker

September 9, 2026

5  out of  5
rating by Letitia Parker
"Ms. Bee was very Helpful and kind"
We responded:
"Thank you so much for the 5 stars, Letitia! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Lauren DeVesta

Lauren DeVesta

September 7, 2026

5  out of  5
rating by Lauren DeVesta
"I had a great experience with Bee at State Farm! She personally reached out to me regarding my dividend check and was incredibly friendly, helpful, and professional. I really appreciated her taking the time to contact me and make sure I had the information I needed. It’s always nice to receive such thoughtful and attentive customer service. Thank you, Bee!"
We responded:
"Lauren, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Walter Jones and Team "
Profile photo of Heather Carter

Heather Carter

September 6, 2026

5  out of  5
rating by Heather Carter
"Bee was great to work with and very helpful!"
We responded:
"Thank you so much for your wonderful feedback of us here at Walter Jones’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Walter Jones’s Insurance Team "
Profile photo of Mrs. Little

Mrs. Little

August 31, 2026

5  out of  5
rating by Mrs. Little
"I love talking to the ladies here! Ms. DAE, Ms. Kim, Ms. Teresa, Ms. Bee, all the staff is amazing! If you don’t know the answer they will help you get it ASAP!"
We responded:
"Thank you for the 5-star review of Walter Jones’s team - we really appreciate your kind words! "
Profile photo of B G

B G

August 29, 2026

5  out of  5
rating by B G
"I've talked to the representative Ms Bea, she was very helpful an meant all my need. Me & Ms Bea also had a conversation about a life insurance policy, which she is currently helping me with. She great at her profession, thanks Ms Bea..."
We responded:
"Thank you so much for the 5 stars, B! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Linda Burnette

Linda Burnette

August 29, 2026

5  out of  5
rating by Linda Burnette
"I've been with State Farm for so many years. I was with this office with Larry Boyd and now with Walter Jones.
Whenever I have had a question or needed help, this office has been very responsive. I appreciate their care and professionalism.
I love Dee. She's always positive and won't stop until the job is completed. Thx to your entire office!"
We responded:
"Thanks so much for the fantastic rating, Linda! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of J. Cobb

J. Cobb

August 28, 2026

5  out of  5
rating by J. Cobb
"Had a great call with Bee today. She informed me of important information about my policy and what to look into and out for. It was a great call and much appreciated this morning."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Parkville. "
Profile photo of Kayla B

Kayla B

August 28, 2026

5  out of  5
rating by Kayla B
"Theresa is the absolute best! She was super friendly, personable, and helped me resolve my issue in an extremely timely manner! Thank you again for everything Theresa :)!"
We responded:
"Kayla, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of alice clark

alice clark

August 27, 2026

5  out of  5
rating by alice clark
"B IS GREAT TO TALK TO.AND SHE KNOWS HER JOB"
We responded:
"alice, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Steve Rose

Steve Rose

August 27, 2026

5  out of  5
rating by Steve Rose
"I spoke with Bee from my local office. She was very helpful and gave detailed responses to my questions regarding the SF dividend payment."
We responded:
"Hi Steve, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Walter Jones, Your State Farm Agent "
Profile photo of Dee Dempsey

Dee Dempsey

August 27, 2026

5  out of  5
rating by Dee Dempsey
"Bee was very professional, thorough & informative. Excellent customer service! Would absolutely recommend for service!"
We responded:
"Thank you for the fantastic review, Dee! We are always here to help with your insurance needs here in Parkville . "
Profile photo of W Blunt

W Blunt

August 26, 2026

5  out of  5
rating by W Blunt
"I love State Farm, my agent and staff are remarkable. They go above and beyond to meet the needs of their clients. Bee gave me a call to notify me on an unexpected dividend and this was a bright spot in my day. We also checked on my other premiums that I have with them to keep me up to date. I was so pleased that a good friend overheard the conversation and wanted me to put her on with my agent. State Farm is like a good neighbor. Thanks for your help as always."
We responded:
"Thank you!"
Profile photo of Britt Hayes

Britt Hayes

August 25, 2026

5  out of  5
rating by Britt Hayes
"I have had a wonderful experience with this insurance agency. Bee W. has been a dream. She has approached our new policy with care and attentiveness, patience with my questions and very communicative - returning calls and emails and keeping us up to date on the process. Thank you Bee!"
We responded:
"Thank you for the 5-star review of Walter Jones’s team - we really appreciate your kind words! "
Profile photo of Charlene Brown

Charlene Brown

August 24, 2026

4  out of  5
rating by Charlene Brown
"I have been insured with StateFarm for almost 5 years. They have been patient and respectful. The team of Day, Be and others have been very helpful."
We responded:
"Thank you for your 4-star review—we truly appreciate your feedback and are happy to hear you had a positive experience with our Parkville insurance team. "
Profile photo of Marguerite Bolden

Marguerite Bolden

August 24, 2026

5  out of  5
rating by Marguerite Bolden
"The first time ever that I ever receive a dividend check. Thank you Bee for letting me know about it because I probably would have thrown it away. And the insurance rate is amazing, the cheapest around😃😀😁"
We responded:
"Hi Marguerite, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Parkville.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Walter Jones "
Profile photo of Deborah Pivec

Deborah Pivec

August 24, 2026

5  out of  5
rating by Deborah Pivec
"I have been with State Farm Insurance (car and home) for over 30 years. During all those years I have experienced wonderful premiums/coverage and exceptional availability of agents. In all of those 30 years+ I have had only two different agents. I would highly recommend State Farm Insurance if you are looking for a long-term relationship with friendly, professional agents."
We responded:
"Deborah, we sincerely appreciate your business and loyalty to State Farm. It's customers like you that help keep State Farm great! Thank you for taking the time to leave us this awesome review. We are here for you to handle all of your insurance and financial service's needs. Thanks again!"
Profile photo of Danielle Brown

Danielle Brown

August 21, 2026

5  out of  5
rating by Danielle Brown
"Bee was very pleasant and knowledgeable."
We responded:
"Hi Danielle, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Parkville.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Walter Jones "
Profile photo of jennifer brannock

jennifer brannock

August 21, 2026

5  out of  5
rating by jennifer brannock
"Bee was AMAZING!! So kind and funny!! She took the time to look through claim documents, process my payment and give me the best bday gift of all!! A check is on its way...thanks Bee! Definitely a bday to remember!"
We responded:
"Wow, thank you for the 5-star review, jennifer! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Brandon Rhone

Brandon Rhone

August 21, 2026

5  out of  5
rating by Brandon Rhone
"Insurance agent Bee was a great helped and provided great customer service."
We responded:
"Thank you for the 5-star review of Walter Jones’s team - we really appreciate your kind words! "
Profile photo of Jovi B

Jovi B

August 19, 2026

5  out of  5
rating by Jovi B
"Bee was great with assisting me with information I needed. The whole office have great people who looks out for your best interests. I love when they call me for my birthday and a person actually told me happy birthday. Thank you all for being my neighbor."
We responded:
"Jovi, thank you for the amazing review! Our Parkville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Walter Jones, your State Farm Agent "
Profile photo of Chris Snyder

Chris Snyder

August 19, 2026

5  out of  5
rating by Chris Snyder
"B was very knowledgeable and explained me and my grandmother’s coverage very well with good examples to make it easy to understand"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Walter Jones’s team. "