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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lindsay Ferguson

Lindsay Ferguson

October 14, 2026

5  out of  5
rating by Lindsay Ferguson
"Bee was very helpful and thorough. She followed up with me regarding transferring my renter’s insurance to my new address, which was a great help because I had forgot. I will continue to give State Farm my business. Everyone on the team is phenomenal."
We responded:
"Lindsay, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Parkville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Walter Jones and Team "
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Heather Poole

October 13, 2026

5  out of  5
rating by Heather Poole
"I never leave reviews but I’m a first time home buyer and have no clue what I was doing for home insurance and Davetta was amazing! She explained everything, helped me reach out to my lenders and followed up with me over the weeks while I was figuring it all out. So happy I was able to work with her and buying a home is stressful and she really made this process of it all so easy ❤️"
We responded:
"Thank you so much for the 5-star rating, Heather! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Walter Jones "
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Reds Burke

October 12, 2026

4  out of  5
rating by Reds Burke
"Bee is very attentive and friendly. Makes for a positive experience"
We responded:
"Reds, thank you so much for the 4-star rating! We’re glad you had a positive experience with our team. If there’s anything we could do to make it a full 5 stars next time, we’d truly love to hear your thoughts.  Please feel free to give us a call or send us an email. - Walter Jones and Team "
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Kayla B

October 9, 2026

5  out of  5
rating by Kayla B
"Ms. Bee is great! She was great and personable I love everyone at this office. They are all so nice and quick to help you solve any problems :)! Thanks again Ms. Bee! :)"
We responded:
"Kayla, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Karen Brown

October 7, 2026

5  out of  5
rating by Karen Brown
"Pleasant, and productive meeting."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jovi B

October 6, 2026

5  out of  5
rating by Jovi B
"Bee was great with assisting me with information I needed. The whole office have great people who looks out for your best interests. I love when they call me for my birthday and a person actually told me happy birthday. Thank you all for being my neighbor.

We talk about the future and it’s great to know I have these options to work with for me and my family."
We responded:
"Jovi, thank you for the amazing review! Our Parkville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Walter Jones, your State Farm Agent "
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Greg Carpenter

October 5, 2026

5  out of  5
rating by Greg Carpenter
"We have had State Farm for 20 years and within the past 5 years, Walter Jones has taken over our policy. We have been more than pleased with their handling of our insurance needs and have them for everything including car, home and TT insurance. Just did our annual policy review with Bee at the office and everything was full explained in the unfortunate event we need to use it, it’s comforting we have them to help us through!"
We responded:
"Greg, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Parkville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Walter Jones and Team "
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Keith Morris

October 5, 2026

5  out of  5
rating by Keith Morris
"I would like to thank bee for the information she gave it was by informative and helpful for me. And my wife"
We responded:
"Hi Keith, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Walter Jones, Your State Farm Agent "
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Betty Chase

October 5, 2026

5  out of  5
rating by Betty Chase
"I talked to Bee, she was very informative. She did everything to help me with my policy. She was fantastic. Great attitude"
We responded:
"Betty, thank you for the fantastic review! We’re always here to support you with your insurance needs in Parkville. "
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Ruth Roberts

October 2, 2026

5  out of  5
rating by Ruth Roberts
"I had the friendly yet professional experience with kalail ( forgive me for the misspelling of your name) he made comfortable in choosing State Farm m for my home. Then when I met my actual agent Walter Jones I felt that much more I was in the right place. Walter was so personable and spent time getting to know and my needs. I’m even considering bundling my other insurance with him. So all that being said he’s the man to see

I spoke to Bee today 10/02/2026 who was very pleasant. Bee was professional and answered all of my questions accurately."
We responded:
"Thank you so much Ruth for taking the time to review our office. We sincerely appreciate your business and the awesome feedback. Please give us a call and we'll be sure to take care of bringing all of your business together. Thank you for the opportunity!"
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Nayonna Earl

October 1, 2026

5  out of  5
rating by Nayonna Earl
"I want to recognize Day for the exceptional customer service she provides at State Farm\. She always goes above and beyond when helping with my car insurance, identifying issues I might have missed and taking the time to find solutions\. Her kindness, patience, and empathy make me feel valued and cared for as a customer\. I truly enjoy working with Day, and she is the only agent I trust to handle my car insurance and any concerns that come up\. Her dedication deserves recognition—and a raise\! State Farm made an excellent decision by welcoming her into this branch’s family, and I hope she knows how much her hard work is appreciated\."
We responded:
"Nayonna, thank you for the amazing review! Our Parkville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Walter Jones, your State Farm Agent "
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lisa walker

September 29, 2026

5  out of  5
rating by lisa walker
"I've had State Farm Ins. for many years. The pricing has always been good. My agents and their staff at the branch office have always been very helpful, especially with past claims. Just today Bee was very helpful in providing me help and information on a mortgage insurance policy. She actually gave me a quote during my call. An option that I'm considering."
We responded:
"Thanks so much for the fantastic rating, lisa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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dwayne cannady

September 28, 2026

1  out of  5
rating by dwayne cannady
"Never Again!!"
We responded:
"Thanks so much Dwayne we appreciate your business! Cheri is a great asset to the team. Thanks for taking the time to share your thoughts!"
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Carmen Hackett

September 26, 2026

5  out of  5
rating by Carmen Hackett
"I appreciated my agent (Bee) going over all my coverages and explaining all of it to me with great patience."
We responded:
"Thanks Carmen for taking the time to leave us this awesome rating!"
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Uniquely Me

September 22, 2026

5  out of  5
rating by Uniquely Me
"Bee, Day and Kim always have the best customer service each time I call their location. I truly appreciate them for always keeping me informed about my policy."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of doreen Beasley

doreen Beasley

September 18, 2026

5  out of  5
rating by doreen Beasley
"Bee was very accommodating and pleasant with handling my coverage for auto insurance. She explained everything with accuracy and took her time to walk me through what was required of me.Bee was a delightful person to work with!"
We responded:
"doreen, thank you for the amazing review! Our Parkville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Walter Jones, your State Farm Agent "
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Bassama Kandja

September 17, 2026

5  out of  5
rating by Bassama Kandja
"I had an exceptional experience reviewing my auto insurance policy with [Agent Bee with State Farm Insurance]. She walked me through every detail of my coverage, clearly explained my liability limits, and helped me adjust my deductibles to get better protection while actually saving me money. I highly recommend them to anyone looking for reliable coverage and top-tier service!"
We responded:
"Bassama, thank you for the amazing review! Our Parkville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Walter Jones, your State Farm Agent "
Profile photo of Cory Wright

Cory Wright

September 15, 2026

5  out of  5
rating by Cory Wright
"Great experience working with the team here! Bee was fantastic and very friendly. Don’t forget to review your coverage! Love the team here."
We responded:
"Cory, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Sedonia Tilley

September 14, 2026

5  out of  5
rating by Sedonia Tilley
"Very knowledgeable, patient and friendly"
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Letitia Parker

September 9, 2026

5  out of  5
rating by Letitia Parker
"Ms. Bee was very Helpful and kind"
We responded:
"Thank you so much for the 5 stars, Letitia! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Lauren DeVesta

Lauren DeVesta

September 7, 2026

5  out of  5
rating by Lauren DeVesta
"I had a great experience with Bee at State Farm! She personally reached out to me regarding my dividend check and was incredibly friendly, helpful, and professional. I really appreciated her taking the time to contact me and make sure I had the information I needed. It’s always nice to receive such thoughtful and attentive customer service. Thank you, Bee!"
We responded:
"Lauren, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Walter Jones and Team "
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Heather Carter

September 6, 2026

5  out of  5
rating by Heather Carter
"Bee was great to work with and very helpful!"
We responded:
"Thank you so much for your wonderful feedback of us here at Walter Jones’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Walter Jones’s Insurance Team "
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Mrs. Little

August 31, 2026

5  out of  5
rating by Mrs. Little
"I love talking to the ladies here! Ms. DAE, Ms. Kim, Ms. Teresa, Ms. Bee, all the staff is amazing! If you don’t know the answer they will help you get it ASAP!"
We responded:
"Thank you for the 5-star review of Walter Jones’s team - we really appreciate your kind words! "
Profile photo of B G

B G

August 29, 2026

5  out of  5
rating by B G
"I've talked to the representative Ms Bea, she was very helpful an meant all my need. Me & Ms Bea also had a conversation about a life insurance policy, which she is currently helping me with. She great at her profession, thanks Ms Bea..."
We responded:
"Thank you so much for the 5 stars, B! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Linda Burnette

Linda Burnette

August 29, 2026

5  out of  5
rating by Linda Burnette
"I've been with State Farm for so many years. I was with this office with Larry Boyd and now with Walter Jones.
Whenever I have had a question or needed help, this office has been very responsive. I appreciate their care and professionalism.
I love Dee. She's always positive and won't stop until the job is completed. Thx to your entire office!"
We responded:
"Thanks so much for the fantastic rating, Linda! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "